Thank you for your order! We will process your order as quickly as possible and ensure it arrives on time. Here are our shipping policies:
Free Shipping:
Your order is eligible for free shipping.
Order Processing Time:
We will process your order within 1-3 business days of receiving it. During the processing, we will carefully verify your order information to ensure that the product is ready for shipment.
Shipping Method:
We use postal services to ensure the safe delivery of your product. During delivery, you can track your package using the provided tracking number.
Shipping Time:
Deliveries within the United States typically take 7-12 business days. Delivery times may vary depending on the region, carrier, or special circumstances (such as weather or holidays).
Holiday Delays:
Delivery delays may occur during holidays. We will do our best to notify customers of any delays in advance. Thank you for your understanding.
Tax Information:
All product prices do not include tax. Applicable taxes will be calculated based on your location and will be displayed at checkout so you can easily review the tax amount before completing payment.
Shipping:
We currently ship to the United States and Germany. If you would like to ship to other countries, please contact our customer service team to inquire about international shipping options.
Lost or Damaged Package:
We provide shipping insurance with every order. If your package is lost or damaged in transit, please contact our customer service team as soon as possible and we will assist you in filing a claim.
Returns and Exchanges:
If you are not satisfied with the item you received, please contact us within 30 days of receipt to request a return or exchange. Returned items must be unused and in their original packaging.
